Best Portugal Mortgage, Prudentadvantage Lda with NIPC 515 044 849, headquartered at Rua Marquês de Pombal, nº 8 A e B, 8700-500 Olhão, Portugal, is the owner of the domain www.bestportugalmortgage.com, where its WEBSITE is hosted.
Best Portugal Mortgage is committed to protecting the privacy and personal data of its clients and WEBSITE users, which is why it has developed and adopted this Policy and the practices described herein.
THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE RECOMMEND THAT YOU READ IT TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.
1.1. This Privacy Policy explains how we collect and process personal data necessary to provide services available through the WEBSITE.
1.2. Examples of such services include subscribing to newsletters or contacting us and submitting your application.
1.3. The goal is to ensure that these services are provided quickly and without inconvenience, describing the practices adopted for this purpose.
2.1. Personal data includes all information related to a person that identifies or makes them identifiable, regardless of the nature and format of the information, including sound and image.
2.2. Examples of personal data we collect include name, surname, email, and phone number.
2.3. "Identifiable" refers to a person who can be identified directly or indirectly, particularly through reference to an identification number or other specific factors related to their physical, physiological, psychological, economic, cultural, or social identity.
3.1. Best Portugal Mortgage will use the personal data you provide for the following purposes:
3.2. These personal data processing operations are essential for your satisfaction and the operation of Best Portugal Mortgage and are carried out in accordance with applicable legislation and best practices.
3.3. Your personal data will not be reused for purposes that are not previously identified or unrelated to those for which it was initially collected.
4.1. The personal data processed by Best Portugal Mortgage have specific legal grounds, depending on their purpose.
| Purpose | Legal Basis | Data Collected |
|---|---|---|
| To analyze and respond to your messages, customer support requests, and inquiries. | Consent for this purpose. | Name, phone, email. |
| To send newsletters or other publications that may interest you. | Consent for this specific purpose. | Email. |
| For website management operations. | Consent for this specific purpose (cookies); Legitimate interests pursued by Best Portugal Mortgage. | Cookies, IP address. |
| For fraud prevention and information system security. | Legitimate interests pursued by Best Portugal Mortgage. | IP address. |
5.1. We collect your personal data through forms available on the WEBSITE, as well as through the WEBSITE's interaction with your device and the emails you send us.
5.2. Your personal data is collected from your device as follows:
6.1. Your personal data is securely stored using various technical and organizational security measures.
6.2. We ensure that your data is stored on secure servers maintained in controlled environments with restricted access.
6.3. Our website uses encryption, including **Hyper Text Transfer Protocol Secure (HTTPS)**, to protect your data.
6.4. Although we take appropriate precautions, no security system is completely impenetrable.
7.1. You have the following rights regarding your personal data:
7.2. You may file a complaint with the competent data protection authority (in Portugal, the National Data Protection Commission).
If you have any questions about this Privacy Policy, please contact us via email at comercial@bestportugalmortgage.com.